Mainframe database pilot fish is responsible for supporting two divisions at this big bank — and they're not on the same page when it comes to rolling out software updates.

"There's some tension between me and the divisions as to when software updates become available from the vendor for testing, and later migration into production," says fish.

"Alpha division wants action only when a problem occurs. Beta division wants a test environment fully updated with the latest software."

For a year, fish handles the situation as best he can. Then he's told that Beta division will be breaking off to their own supported data-center environment.

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